Needs Assessment
Confirm target users, objectives, and existing workflows.
Services & Capabilities
From One-Touch SOS to
From One-Touch SOS to
Continuous Tracking
Mobile devices, a cloud platform, real-time communication, and notification mechanisms form a complete emergency rescue and disaster response service architecture.
Service Map
Six Capabilities,
One Integrated System
Select the modules and integration approach according to site type, user scale, incident risks, and existing information systems.
01
One-Touch Mobile SOS
The person requesting help activates an alert using a button or touch control on a mobile phone or other device. The system obtains the device location and automatically transmits incident information.
- Press and hold or tap to activate SOS
- Select the alert type and severity
- Automatically capture real-time location
- Send once or continuously according to settings
- Open the tracking and incident status page after sending
- (Image shown is a product concept.)
02
Cloud Response Coordination
The cloud response platform receives the alert, analyzes the location and alert type, and presents maps, nearby resources, and incident handling information in one place.
- Alert case list and priority levels
- Real-time maps and location markers
- Nearby medical and response resources
- Route planning and local information
- Incident timeline and status records
- (Image shown is a product concept.)
03
Real-Time Two-Way Support
Responders can communicate with the person requesting help through the platform, confirm on-site conditions, and provide guidance in real time. Text communication remains available when speaking or calling is not possible.
- Real-time communication between the requester and responders
- Text interface for situations where voice is unavailable
- Messages linked to the incident record
- Voice functionality can be added according to future system specifications
- (Image shown is a product concept.)
Response Center Chat
We received your alert. Please confirm whether you can move.
I cannot speak. My right leg is injured, but I
can reply by text.
Understood. Please stay where you are. Responders are heading to
your latest location.
Understood. Battery level is 42%.
04
Social & External
Social & External
Platform Integration
Based on project needs, alert information containing a live link can be forwarded to external platforms, allowing authorized helpers to view incident details or return to the cloud platform to collaborate.
- Live incident links
- Messaging and online collaboration platforms
- Forums or dedicated widgets
- Links back to incident details or the communication interface
- (Image shown is a product concept.)
05
Emergency Contact Notifications
When an incident occurs, the system automatically sends the requester’s location, incident information, and a live link to preselected family members, managers, or emergency contacts.
- Preconfigure multiple emergency contacts
- Include incident details and a live URL in notifications
- Open the link to view real-time location
- Send notifications when incident status changes
- Set notification order according to project rules
- (Image shown is a product concept.)
06
Severity Settings
Severity Settings
& Continuous Tracking
Users can predefine incident severity levels. When an alert is classified as urgent, the system can increase update frequency and continue refreshing location in the background.
- Apply different response rules by severity
- Continuously update the requester’s location in the background
- Synchronize incident information on the server
- Give responders visibility into movement history and the latest location
- Send status updates to emergency contacts
- (Image shown is a product concept.)
Project Delivery
From Assessment to
Launch & Maintenance
The following is a recommended integration process. Actual stages and deliverables will be adjusted according to the engagement model.
Site & Risk Assessment
Review locations, incident types, and management roles.
System Planning
Define modules, data, notifications, and permissions.
App & Platform Integration
Build mobile and cloud collaboration workflows.
Testing & Drills
Validate scenarios, operations, and exception handling.
Launch & Maintenance
Continuously optimize and provide ongoing support.
FAQ
Frequently Asked Questions
This initial website presents the service direction. Final functionality and integration scope will be defined by project specifications.
Not necessarily. Core modules such as mobile SOS, location, and notifications can be introduced first based on site risks, budget, existing systems, and priorities, then expanded over time.
API availability, account permissions, data formats, and information security requirements can be assessed during the needs discussion. External platform integration described on this website is a planning direction and does not imply completed integration with every brand.
It can be adjusted according to incident severity, device battery, network conditions, privacy requirements, and project rules. A single fixed frequency should not be applied to every scenario.
They are currently simulated scenarios derived from system capabilities to illustrate possible workflows, not publicly disclosed customer cases.
Plan the Right System
for Your Site
Share your site, user scale, common risks, and existing systems so we can assess the integration direction more efficiently.